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All Reviews for Ft. Lauderdale - FLL Airport
- The best rental experience that I ever had. Wish you were in more airport locations across the US. No hassel, just friendly and very efficient service, James.
Ft. Lauderdale - FLL Airport | 1/29/2010
- This was the first time I rented from you. I must say, your choice of cars is superb. I was offered a honda hybrid with 6000 miles on it. FABULOUS! You have just moved to the #1 place I check for car rentals for all my leisure travel. I wish your company much success because your airport counter in FT LAUDERDALE has a wonderful & polite staff, politeness is very important after 5 hours of long flights. Thank you so much, you have earned a new customer A+++, Marc.
Ft. Lauderdale - FLL Airport | 9/11/2009
- I use e-z every time that one of their employees remembers me everytime I fly down from NC and always says Hi to my son and carries my bag out to the rental for me, I love it! Lisa
Ft. Lauderdale - FLL Airport | 9/7/2009
- It was a rewarding experience. I was completely turned around when I arrived@FLL; the counter representatives were all very friendly, professional and efficient. I loved their attitude and how fast I was processed. Kudos to receiving and returning the vehicle. I will be traveling to South Florida approximately monthly for the next year and will be renting from you all each time I land in FLL. Thanks again, Susan.
Ft. Lauderdale - FLL Airport | 8/24/2009
- Outstanding customer service. All of the staff people are so friendly. Especially Amanda in FLL. Jane
Ft. Lauderdale - FLL Airport | 8/24/2009
- The staff, vehcile, and process were all commendable! We will definitely recommend you to others and rent from E-Z again. The original reason we selected E-Z was because you were open at the time we were scheduled to arrive. As it was, with airport delays, we did not arrive until 3:00am and you were still there! Thanks and see you soon!! Patricia
Ft. Lauderdale - FLL Airport | 8/14/2009
- Thanks for the great service from all your friendly employees - they were courteous, knowlegable and had a great attitude. The vehicle pick up attendent gave us great directions and wrote out a quick map for us. Bravo! We will use your services in the future. Thanks again, James
Ft. Lauderdale - FLL Airport | 8/14/2009
- I had never heard of E-Z before I rented from you. I will definitely use E-Z again. You did a great job! Thank you. Christian
Ft. Lauderdale - FLL Airport | 8/11/2009
- Friendly staff, great job! Noticeably friendlier customer service than the "big guys." Lara
Ft. Lauderdale - FLL Airport | 8/4/2009
- This is the third or fourth time I've rented from E-Z and it was the best experience ever! I would definitely consider this rental company again next year when in Ft. Lauderdale, Jean.
Ft. Lauderdale - FLL Airport | 7/25/2009
- Service was fast and friendly. We were very pleased with our rental experience! Judith
Ft. Lauderdale - FLL Airport | 7/22/2009
- Will recommend to friends. It was very nice of the gentleman to offer to take us to the airport, that way we didn't have to wait for the shuttle. Liked the fact that you guys were not too complicated asking for a million things to rent the car. Very easy uncomplicated rental car company. Loved it. As long as this service keeps up, I will always choose EZ Rental. Thanks a bunch, Marielys
Ft. Lauderdale - FLL Airport | 7/19/2009
- I was not familiar with E-Z but made the reservation anyway because of your excellent prices. Any reluctance on my part went away very quickly when I came to the E-Z counter at FLL where I was greeted with an extremely friendly and competent agent who very professionaly explained all the details and within minutes I was on my way to get the car. The return process was also excellent. I am a Continental Airlines retiree so I know something about customer service. The E-Z employees that I dealt with provided "text book", excellent customer service. You will see me again soon. Angelo
Ft. Lauderdale - FLL Airport | 7/8/2009
- I was very pleased w/ E-Z Rental, the rates, and the accomodations of the staff. It was a much better experience as a whole than dealing w/ the bigger (more expensive) names. Thanks, Eliezer
Ft. Lauderdale - FLL Airport | 6/29/2009
- I was hesitant because I never believed that a company which offers such competitive prices could ever compare in service or offerings and I was constantly looking for that "catch" - which never came. I was incredibly pleased with your service and the staff at the Fort Lauderdale airport made things quick and seamless - both for pickup and drop-off. Your company will most definitely be a "first choice" for all of my future travels given your great service, efficient operations and great value (I saved more than 60% compared to other rental companies). Michael
Ft. Lauderdale - FLL Airport | 6/28/2009
- Very friendly staff people. I will definitely rent from them again when I take my daughter to college in August. Jane
Ft. Lauderdale - FLL Airport | 6/26/2009
- I rented a Minivan through your Ft. Lauderdale Airport location. The staff there was very friendly and handled my transaction professionally and quickly. I will absolutely rent from EZ again. Thanks!!!!! Lawrence
Ft. Lauderdale - FLL Airport | 6/26/2009
- Great customer service polite, friendly and professional, Marilyn
Ft. Lauderdale - FLL Airport | 6/23/2009
- Very friendly people and easy process! Thank you! Markus
Ft. Lauderdale - FLL Airport | 6/19/2009
- We had absolutely no problems. GREAT experience! Angela
Ft. Lauderdale - FLL Airport | 6/19/2009
- The service was prompt, very fast. I will refer my friends to your facility. Mohammad
Ft. Lauderdale - FLL Airport | 6/17/2009
- I would definitely come back (especially because of the low underage driver fee for 18-21). Nachum
Ft. Lauderdale - FLL Airport | 6/15/2009
- Very good experience. Your employees assisted me quickly, courteously, and efficiently. We weill definetly consider your company when renting again. Kevin
Ft. Lauderdale - FLL Airport | 6/14/2009
- will definitely continue to use ez in the future, Robin.
Ft. Lauderdale - FLL Airport | 6/12/2009
- I was very pleasanly surprised. I must say you have a great rental and return process. It was quick and painless, and I got a great car. Thanks for making that experiance painless! Shirmia
Ft. Lauderdale - FLL Airport | 5/27/2009
- Auto was in excellent condition, and all staff were courteous and helpful. A good experience. I will definitely use EZ again. Thank you. Deborah
Ft. Lauderdale - FLL Airport | 5/11/2009
- very easy process & friendly employees. also was the cheapest i could find. Samantha
Ft. Lauderdale - FLL Airport | 5/11/2009
- We were very impressed with E-Z Rent a car and have recommended it to friends and family. We had never heard of it before. We normally use Enterprise. Diana
Ft. Lauderdale - FLL Airport | 4/24/2009
- Everything went very smoothly. It was a good expierience, James.
Ft. Lauderdale - FLL Airport | 4/18/2009
- I plan to rent from EZ Rent A Car whenever it's available during my travels. Keep up the good work! Fern
Ft. Lauderdale - FLL Airport | 4/15/2009
- I was very skeptical at first but my experience at E-Z was much better than any of the big box rental companies. I will definetely use E-Z again in the future! Alyssa
Ft. Lauderdale - FLL Airport | 4/15/2009
- great value always my rent a car of choice.
Ft. Lauderdale - FLL Airport | 4/1/2009
- The agents I dealt with were not only upbeat, compassionate, informative and helpful. I wish I remembered their names. They made the process quick and effortless. Thank you. I will use you again. Sincerely, Fanny
Ft. Lauderdale - FLL Airport | 4/1/2009
- all staff at station they're very nice / I give them A+
Ft. Lauderdale - FLL Airport | 3/19/2009
- Excellent experience!! Car much cleaner and staff friendlier than any other rental agent I've used in the past. I will definitely rent from EZ again!! Thank You.
Ft. Lauderdale - FLL Airport | 3/12/2009
- I will be happy to use your service when ever I visit Ft Lauderdale. The staff was very professional and courteous.
Ft. Lauderdale - FLL Airport | 3/12/2009
- I am thoroughly pleased with everyone and everything connected with my rental. I had never heard of EZ before and was directed to you online somehow. What a bargain! Your staff is excellent as was the vehicle. Especially on return, what a great guy- a real expeditor! You have my vote and my business whenever EZ is available where I travel. Thanks for going beyone the basics for your customers. Barbara
Ft. Lauderdale - FLL Airport | 3/7/2009
- I'll definitely be renting from you on a regular basis. Great cars, great prices, great service. Will recommend EZ to my business colleagues. Keep up the good work!
Ft. Lauderdale - FLL Airport | 3/5/2009
- To EZ Car, My experience renting my vehicle from you was very easy. Thank you very much for helping to make my trip to FL enjoyable. Everyone was very kind and courteous. The next time I travel to a city that features one of your locations I will definitely rent from you again and recommend you to others. Thanks again! Sincerely, Matt
Ft. Lauderdale - FLL Airport | 2/28/2009
- My husband and I agree, this was by far the best and easiest (you live up to your name) rental experience. We will recommend and use you for further trips. Your staff was quick, very helpful and very polite. Thank you!
Ft. Lauderdale - FLL Airport | 2/27/2009
- A very pleasant experience. You also have the best prices for the same cars other rental companies offer. We definitely will use EZ Rent A Car again!! Thank you.
Ft. Lauderdale - FLL Airport | 2/20/2009
- Real good experience . . . friendly, efficient, fair and honest. Thanks -- I wish more were like you. I'll be back!
Ft. Lauderdale - FLL Airport | 2/15/2009
- It is a great outfit. I am very satisfied, using your service for the first time
Ft. Lauderdale - FLL Airport | 2/12/2009
- Checking in was painless and we were on our way within fifteen minutes of stepping up to the counter.
Ft. Lauderdale - FLL Airport | 2/9/2009
- Special kudos to Jay and Tom - super employees!!!! Thanks for a smooth, outstanding, car rental experience!!!! You have definitely gained a customer for the duration!!!!!!!
Ft. Lauderdale - FLL Airport | 2/9/2009
- Great vehicle. Everyone friendly. I was in a hurry at drop-off and they encouraged me to just go ahead and go. We made the flight thankfully.
Ft. Lauderdale - FLL Airport | 2/8/2009
- We made a reservation with another rental company, but then didn't have a van the size we needed. E-Z rental saved the day by having a Grand Caravan Stow-N-Go van we were able to rent for the week. The staff was kind and pulled this van that was out of circulation just for us to use! We greatly appreciated the service, and will continue to rent from E-Z Rental from now on.
Ft. Lauderdale - FLL Airport | 2/1/2009
- Just wanted to let you know I rented a car from you last month, and the car was great, and the customer service even better....Why would anyone pay so much more at one of the other rental car companies? Keep up the great work!!!
Ft. Lauderdale - FLL Airport | 1/5/2009
- We just wanted to thank you for the wonderful experience we had renting a car from you in December. Your staff was quick, friendly and the process was very "E-Z" they even gave me a nice upgrade. We will be back and we always refer you to our friends. Thank you for making our car rental experience a pleasure!.
Ft. Lauderdale - FLL Airport | 12/15/2008
- I rented a car on two occassions at this location. The first time was by coincidence on Dec 3, 2008 for several days. On the second occasion Jan 9, 2009, I made special effort to actually obtain a vehicle from your company. The main reason was becasue of the customer service I received during my first encounter. I was fortunate on both times to receive service from agent Gleyder. He provides excellent service and makes sure all your needs are addressed. he always has a smile on his face and is enthusiatic about his job. I stongly believe he should be recognized for his exceptional service and the fact that he gos far beyond the call of duty. Specifically on my first rental experience with your company, I was pretty thirsty and was referred to a vending machine to obtain water but I quickly realized I had only large bills. He took upon himself even though I initially refused to give me a dollar of his own money so that I can obtain a bottle water. Without a doubt whenever possible I will be going to EZ for my car rental needs because my experience with them has been nothing but outstanding especially given my experience of previous bad service from other companies.
Ft. Lauderdale - FLL Airport | 12/3/2008
- I want to let you know how impressed I was with my first EZ Rent A Car experience recently. As a Hertz Gold Club member for many years, I decided to try your company while visiting in Florida.
Ft. Lauderdale - FLL Airport | 7/30/2008
- On 6/22/08 I rented a mini-van for 8-days from your company after experiencing problems with Enterprise. The counter clerk at the Ft. Lauderdale FL airport counter was VERY nice and helpful, and the employees at the rental pick-up and drop-off were very efficient and pleasant. This was my first time renting from your company and I was very impressed. I will recommend your company to others and rent from you again. Would you please extend my compliments to the employees at the Ft. Lauderdale FL location for their efficient and friendly service? Thank you.
Ft. Lauderdale - FLL Airport | 6/22/2008
- After arriving at FLL and being told by another car rental company that the convertible we reserved two months prior was not available, we were desperately hoping someone would pull through and make our planned trip to the Florida keys as great as we had expected. E-Z Rent-A-Car and its representative, Clay, took care of us. We were able to rent a convertible and we had a GREAT time at the Florida keys. Next time I rent a car, I will look for E-Z before I go with any other rental company.
Ft. Lauderdale - FLL Airport | 5/11/2008
- On January 29, 2008, I dropped off the car I rented through your company at your Fort Lauderdale Airport office. In my haste to catch a plane I inadvertantly left my computer bag (with my laptop and other items therein) on the garage floor between two other cars.
Upon my arrival in Boston four hours later, I contacted Yolanda Flores at the airport office and asked whether anyone had discovered and returned my computer bag. Yolanda informed me that no one had turned it in and that all of the cars in the garage had been rented and the area had been basically cleared out. I left my telephone number with her and requested that she call me in what I then considered the unlikely event that anyone returned my computer. To my delight, Yolanda called me about ten minutes later. She had gone to the garage area and searched for and found my computer. I truly appreciate her honesty, her cooperation and her going the "extra mile" on my behalf. Needless to say, I am very grateful to have my computer back in my possession and I wish to compliment your company for having such professional and reliable employees as Yolanda.
In the highly competitive field of car rentals, the interaction of employees with customers is crucial to customer satisfaction and repeat business. With that in mind, please note my appreciation of and my satisfaction with your very good employee.
Ft. Lauderdale - FLL Airport | 1/29/2008
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